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Congratulations to a environmental friendly and smart choice. Your purchase of a Help Mobile refurbished phone adds a positive and sustainable contribution at scale. 

Here is important information to help you navigate your mobile device: 

1. Always start by connecting the phone to a charger

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2. Start up the phone and follow the instructions

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3. Do not initiate transfer from a device before you update to the latest firmware

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4. Make sure your device has the required data storage space for the transfer you wish to make

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5. Do you want to factory reset your phone?

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6. Do you experience that your phone is running hot? 

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7. Do you require additional help or support?

Contact your reseller

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